Terms & Conditions
Your HDIPCBs orders are manufactured by Sierra Circuits.
HDIPCBs connects engineers and businesses with advanced high-density interconnect (HDI) PCB manufacturing capabilities provided by Sierra Circuits, a U.S.-based PCB manufacturer with decades of experience in complex PCB fabrication.
All quotations, inquiries, orders, technical requests, and manufacturing services submitted through HDIPCBs are handled directly by Sierra Circuits. All PCBs ordered through HDIPCBs are fabricated by Sierra Circuits in the United States.
We're here to help at every step.
From initial design review and quotation to fabrication and delivery, Sierra Circuits manages your project and provides technical support throughout the process.
For questions regarding quotations, orders, manufacturing, or customer support, please contact info@hdipcbs.com.
1. General Terms & Conditions
HDIPCBs is a website promoting high-density interconnect PCB manufacturing services provided by Sierra Circuits, Inc.
By accessing HDIPCBs, submitting an inquiry, requesting a quotation, uploading design files, or placing an order through the website, you acknowledge that the associated services are provided and administered by Sierra Circuits.
All commercial transactions, including quotations, purchase orders, payments, fabrication, shipping, warranty claims, and customer support, are subject to Sierra Circuits' applicable Terms & Conditions.
HDIPCBs does not operate as an independent PCB manufacturer or contracting supplier. Sierra Circuits is the responsible manufacturer and service provider for orders originating through HDIPCBs.
2. Quotations and Orders
All requests for quotations (RFQs), purchase orders, and other commercial inquiries submitted through HDIPCBs are received, reviewed, and processed by Sierra Circuits.
- Quotations are prepared and issued by Sierra Circuits.
- Pricing is based on the specifications, design files, and supporting documentation provided by the customer.
- Quotations are generally valid for 30 days unless otherwise specified.
- Pricing may change if design specifications, materials, manufacturing requirements, or other relevant information changes.
- All orders are subject to review and acceptance by Sierra Circuits.
- Payment terms, taxes, shipping charges, and applicable fees are governed by the quotation and Sierra Circuits' Terms & Conditions.
- Submitting an RFQ does not constitute acceptance of an order or guarantee manufacturing availability.
3. PCB Fabrication and Manufacturing
All PCB fabrication orders originating through HDIPCBs are manufactured by Sierra Circuits at its U.S. manufacturing facilities.
Manufacturing processes, technical capabilities, material availability, quality standards, production schedules, and delivery commitments are determined by Sierra Circuits.
Customers are responsible for providing accurate and complete design files, fabrication drawings, specifications, and any other information necessary to manufacture their PCBs.
Sierra Circuits may request additional information or clarification before proceeding with an order.
Manufacturing timelines may be affected by incomplete documentation, engineering changes, material availability, or other production-related factors.
4. Design Files and Technical Information
Customers submitting Gerber files, ODB++ files, fabrication drawings, or other technical documentation through HDIPCBs acknowledge that such information will be transmitted to or made accessible to Sierra Circuits for quotation, engineering review, manufacturing, and order fulfillment.
Customers are responsible for ensuring that submitted documentation is accurate, complete, and consistent.
Any discrepancies, missing information, or requested engineering changes may result in additional charges or adjustments to manufacturing timelines.
5. Export Controls and Restricted Technical Data
Customers are responsible for identifying and appropriately classifying technical data subject to U.S. export control regulations, including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR).
Customers must provide applicable United States Munitions List (USML) classifications and Export Control Classification Numbers (ECCNs), where required.
Customers must not submit Critical Program Information (CPI), Anti-Tamper-related technical information, or other restricted government program information through online quotation or ordering systems unless Sierra Circuits has expressly authorized the applicable submission process.
For projects involving controlled technical data, customers should contact Sierra Circuits directly to determine the appropriate secure submission and processing procedures. Additional requirements are described in Sierra Circuits' Terms & Conditions.
6. Pricing, Payment, and Shipping
All pricing, invoicing, payment arrangements, shipping terms, and applicable taxes are administered by Sierra Circuits.
Unless otherwise specified in a quotation, prices are expressed in U.S. dollars, with applicable taxes and shipping charges calculated separately.
Shipping arrangements, delivery commitments, and responsibility for applicable customs duties or tariffs are governed by Sierra Circuits' Terms & Conditions and the accepted quotation.
7. Order Changes and Cancellations
Requests to modify, postpone, or cancel an order must be submitted to Sierra Circuits.
Changes requested after an order has been accepted may affect pricing, manufacturing schedules, and material procurement.
Cancellation charges may apply based on work already performed, materials procured, and the applicable Sierra Circuits cancellation policies.
8. Limited Warranty
PCB products ordered through HDIPCBs are covered by Sierra Circuits' applicable limited warranty.
Under Sierra Circuits' standard PCB fabrication terms, bare PCBs are warranted against defects in materials and workmanship for 90 days following shipment, subject to the limitations and exclusions specified in Sierra Circuits' Terms & Conditions.
Warranty claims, product evaluations, replacements, and applicable credits are handled directly by Sierra Circuits. The full warranty provisions, including limitations of liability and exclusions, are available in Sierra Circuits' Terms & Conditions.
9. Data Collection and Privacy
HDIPCBs may collect information submitted by website visitors, including contact details, company information, technical inquiries, design documentation, and quotation requests.
Information submitted through HDIPCBs may be shared with and processed by Sierra Circuits for purposes including responding to inquiries, preparing quotations, reviewing technical requirements, processing orders, providing customer support, and communicating about relevant products and services.
Website analytics and other tracking technologies may also be used, subject to applicable privacy laws and consent requirements. For additional information regarding data collection, processing, and privacy rights, please refer to the applicable Privacy Policy.
10. Limitation of Liability
All manufacturing services, warranties, remedies, and limitations of liability applicable to orders originating through HDIPCBs are governed by Sierra Circuits' Terms & Conditions. HDIPCBs does not provide separate or additional manufacturing warranties beyond those expressly offered by Sierra Circuits.
11. Governing Terms
In the event of any inconsistency between the information presented on HDIPCBs and Sierra Circuits' applicable Terms & Conditions, Sierra Circuits' Terms & Conditions shall govern quotations, orders, manufacturing services, warranties, and related commercial transactions.
Customers are encouraged to review the complete terms before submitting an order. View Sierra Circuits' Full Terms & Conditions: https://www.protoexpress.com/terms-and-conditions/
12. Contact Information
For quotations, technical inquiries, order support, warranty questions, or other manufacturing-related matters, please contact Email: info@hdipcbs.com. All inquiries and requests submitted through HDIPCBs are handled by Sierra Circuits.